Policies

Some helmets sold on this website are for display purposes only (The are labeled) and must not be used as protective equipment in their respective sport or any other contact sport. Reconditioned, remanufactured/restored and replica helmets have NOT been designed for competitive use and should never be used for participating in any sport under any circumstance. Any other use of these helmets for anything other than display, such as competitive play is at the risk of the purchaser/owner. Severe injury of the brain or neck can occur with actual use of any helmet. Any helmet not certified for actual use will be noted in the description of that helmet.

All other helmets sold on this website have been constructed by the manufacturer and have been approved for competitive use in the sport they were designed for. Any other use of these helmets for anything other than the sport they were designed for is not recommended by the Manufacturer or Your Helmet Your Way and such use is at the risk of the purchaser/owner. Please remember severe injury of the brain or neck can occur with actual use of any helmet even when used for the recommended sport.

Payment Policy: Payment in full is required at the time of the order. Orders can not be processed until full payment is received. A delay in fulfilling your order will occur with any delay in payment. Customer/Cardholder agrees to these terms at the time they submit their order. California residents are required to pay sales tax.

Refund Policy: If you cancel the order before it has shipped you will only be charged for the cost of processing and cancelling the order.

If you want to return your order for any reason you may as long as that item has not been used and it's within 7 days of the delivery date. You may request a refund on your order before artwork is approved or 10 business days from the date of the order, which ever comes first from the date when the original order is submitted.A fee of $25 will be kept from the payment to cover the costs incurred from your order and refund, this does not include shipping. We do not provide refunds on shipping,these are hard cost incured by us. All refund requests must be submitted in writing, you can contact us by e-mailed to administrator@yourhelmetyourway.com. You may also fax us at 866-833-0547 or send by hand delivery to 315 Rosedale Rd. Calistoga, CA 94515.

Decal Artwork: If your helmet requires a Logo, Stripes, Letters or Numbers and the options to choose from (on the website) are not exact, then you the customer, will be required to approve and sign off on an artwork approval form. The form has been developed to assure that the accuracy of the decals that are produced meet your expectation and are accurate. The best way to communicate this information is by e-mail to our art department at artwork@yourhelmetyourway.com. We can also communicate via fax, overnight carrier and the USPS. Please note that any delays in returning the approved artwork form will result in delays in delivering the finished product.

Delivery Time: It is our goal to deliver your order as soon as possible. We can not promise that any item will be in stock and that the manufacturer will have that item in stock. We will inform you of the status of your order with timely updates. Depending on the manufacturer providing the item you ordered, express delivery (shorter then ground) may not be possible. If your item is not in our inventory, Your Helmet Your Way will obtain the supplier that can fill the order and deliver in the shortest time possible.

Because of the uniqueness of every order that requires decals, artwork must be approved and produced. Please allow 6 to 8 weeks for delivery from the time of purchase. We anticipate that an order will be completed 30 days after artwork is approved. If for some reason we are experiencing or anticipate any delays we will contact you and advise.

Your Helmet Your Way is committed to protecting your privacy. We may occasionally collect personally identifiable information with our shopping cart. Our site does use cookies to track visitors in the shopping area.In Summary We are committed to protecting your privacy. We use the information we collect on the site to make shopping at Your Helmet Your Way possible and to enhance your overall shopping experience. We do not sell, trade, or rent your personal information to others.

You can shop at www.yourhelmetyourway.com online with confidence. We have partnered with Authorize.Net, a leading payment gateway since 1996, to offer safe and secure credit card transactions for our customers.

The Authorize.Net Payment Gateway manages the complex routing of sensitive customer information through the credit card and electronic check processing networks (see an online payments diagram). Your Helmet Your Way adheres to strict industry standards for payment processing, including:

128-bit Secure Sockets Layer (SSL) technology for secure Internet Protocol (IP) transactions.

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For additional information regarding the privacy of your sensitive cardholder data, please read the Authorize.Net Privacy Policy [link to http://www.authorize.net/company/privacy/].

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